Privacy notice

Updated 4 November 2026

Who we are

This website and its enquiry forms are run by SHAHRAM ROSHANDEL REAL ESTATE L.L.C, Dubai, United Arab Emirates (“we”). Contact: info@shahramroshandel.com.

What we collect

• What you type into a form: your WhatsApp number, your email and what you ask about.
• How you reached us: ad and link codes, such as UTM tags and ChatGPT’s click reference.
• Basic technical data: browser type, and a one-way coded version of your IP address used only to stop spam.
• Cookies and similar tags from Google Analytics, Meta, Microsoft Clarity and OpenAI (ChatGPT Ads) that count visits and show which ads work. Visitors from the EU, EEA, UK and Switzerland are asked first.

Why we use it

• To prepare what you asked for and to contact you about it.
• To follow up only in the ways you agree to.
• To learn which ads bring real enquiries, and to prevent spam and abuse.
• To meet our legal duties, including anti-money-laundering checks if you go on to buy.

Who sees it

Our team, our website host, and the measurement tools named above. When you send a form, OpenAI (ChatGPT Ads) may receive your email and phone in coded (hashed) form, so it can tell which ad led to an enquiry. We do not sell your data, and we never pass it to the seller, the developer or the agent of a property you ask about.

How long we keep it

For as long as your enquiry and any follow-up need it. Enquiries that go nowhere are deleted after 24 months, unless the law requires us to keep them longer.

Your choices

You can ask to see, correct or delete your data, or stop all messages, at any time: reply STOP to any message from us, or contact us as above. You can decline cookies in the banner (where shown) or in your browser settings.

The law

We follow the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. If you are in the EU, EEA or UK, you also have your rights under the GDPR or UK GDPR.